By phone

1300 815 127 for all general enquiries, during business hours.

Business hours

8:30 am to 5:00 pm (GMT+10)
Monday to Friday (except public holidays)

International enquiries

International callers are encouraged to submit an enquiry via the VBA's online contact us form. 

To learn more about the VBA in a language other than English, visit the About page.

Translating and Interpreting Services 

	Interpreter services

For enquiries in languages other than English, contact the Translating and Interpreting Service on 131 450 Say the name of your language in English and ask the interpreter to call 1300 815 127.

National Relay Service

National Relay Service

If you have a hearing or speech impairment:

  1. Contact us through the National Relay Service
  2. Give the VBA the number you want to call.

For more information, visit the National Relay Service website.  

TTY users can also contact us on our direct TTY line 133 677