Disputes

If you are seeking free advice and information to help you resolve a domestic building dispute you can contact the Building Information Line on 1300 55 75 59 between 9.00 am to 5.00 pm Monday to Friday (except public holidays).

If you have a building dispute that you are unable to resolve yourself visit the Domestic Building Dispute Resolution Victoria (DBDRV) website at www.dbdrv.vic.gov.au to lodge an online application for dispute resolution.

DBDRV will be able to resolve building disputes without the cost and time often associated with courts and tribunals, and will have the power to issue legally binding dispute resolution orders and certificates.

From 26 April 2017, builders and owners will have to apply to resolve their domestic building dispute through DBDRV before applying to the Victorian Civil and Administrative Tribunal (VCAT).