There are a number of agencies which approve and regulate building work. Who you contact will depend on the nature of the complaint and the outcome that you are seeking.
For information on where to direct your Building Complaint, click here.
The VBA is the regulator for plumbing work. Plumbing complaints are assessed by the VBA when the plumber (or person if unregistered) who carried out work can be identified.
For information on where to direct your Plumbing Complaint, click here.