VBA360 provides access to a number of VBA services online, including:

  • Licenced plumbing practitioners can purchase and manage all compliance certificates online,
    including booking or cancelling a below-ground drain inspection.
  • Consumers can raise and track complaints online
  • Owner-builders can submit, manage and track applications online


eToolbox is the VBA’s secure online portal that helps plumbing practitioners to renew their registration or licence, and update personal details.


eToolbox Help

If you are having trouble using eToolbox, please contact the VBA.

Plumbing eToolbox User Guide

Find a Practitioner

Confirm the registration of a building practitioner or the licensing or registration of a plumbing practitioner.

Find a Building Practitioner Find a Plumbing Practitioner Practitioner Sanction Register


Owner-Builder Public Register

Look up a compliance certificate

To check the details of a compliance certificate you will need:

  • the compliance certificate number
  • the PIN
Look up a compliance certificate in VBA360

Subscribe to VBA Mail

Subscribe to our quarterly e-newsletter to stay up to date with news and information from the Victorian Building Authority.