Freedom of Information

The Freedom of Information Act 1982 (FOI Act) gives members of the community a legally enforceable right to seek access to information held by the government. The Victorian Building Authority (the VBA) supports this right by:

  • making information about VBA operations available to the public;
  • making all rules and information about practices readily available to those affected by them;
  • facilitating a general right of access to documents held by the VBA, only limiting access to documents by the proper application of exceptions and exemptions provided for under the FOI Act; and
  • delivering an efficient process for disclosing information at minimal cost to the community.

How to make a request

To make a request for documents, you can either write a letter or fill out the VBA application form (with credit card authority), clearly noting the documents you seek.

You should clearly set out the document or documents you seek from the VBA, and provide sufficient detail to enable us to locate them.

We may also require proof of your identity (a copy of your birth certificate or driver’s licence, etc.). If you are submitting a request on behalf of someone else, you should provide a signed authority from that person.

You must also pay the FOI Application Fee for us to start processing your request (or apply for us to waive the fee, if paying the fee would cause you hardship). We accept payment by cheque (made out to the Victorian Building Authority) or by credit card authority (Visa/MasterCard only).

If you are paying by credit card authority, you should not send any of those details by email. The VBA accepts no liability if these details are intercepted and used by a third party without your consent.

Requests for documents held by the VBA should be sent by email to or posted to:

Freedom of Information Officer
Victorian Building Authority
733 Bourke Street
Docklands Vic 3008.

For further information on how to make an FOI request, email the VBA’s FOI Officer at or visit the State Government’s Freedom of Information website.

What happens to a request?

Once we receive your FOI request and the FOI Application Fee, we will respond to you in writing as soon as practicable, but not later than 30 days, with an outline of our decision. The 30-day time frame may be extended in certain circumstances, including where the VBA is required to consult with third parties, or where you agree to an extension of time.

If we refuse you access to the documents sought, you may apply to the Victorian Information Commissioner for a review of our decision. You must do so within 28 days of the date the decision was sent to you by us. The Information Commissioner has 30 days to conduct the review, unless you agree to an extension in time. For further information visit