Fire safety tips
In case of a fire
If a fire breaks out, call 000 (triple zero).
Download the MFB's Fire safety tips for balconies fact sheet for use in your building.
Fire safety tips for balconies
Follow this important safety advice from the Metropolitan Fire Brigade (MFB) to help reduce the risk of fires starting and spreading from balconies to exterior walls and adjoining apartments.
Please take the following actions immediately to ensure your safety and prevent property damage.
- Always store gas bottles outside, upright and away from sources of heat.
- When using a barbeque, maintain a safe distance of 50 cm from exterior walls, anything else that could burn, and any electrical ignition sources.
- Smokers should use heavy, high-sided ashtrays (made of glass, ceramic or metal) to prevent them tipping over. Always fully extinguish cigarettes.
- Remove rubbish, clutter and flammable items from balconies, and keep furniture away from exterior walls.
- Keep goods, materials and clothes at least 1 metre away from air conditioner units.
- Keep a dry powder fire extinguisher easily accessible. Use only in case of a small fire and if you feel physically and mentally able.
Residents, occupants, owners corporations and building managers of multi-storey buildings should use the below fire safety resources as a guide to help reduce the risk of fire.
Who should I speak to about a fire safety concern?
These authorities should be contacted in the following order when reporting a fire safety issue (excluding a fire emergency):
- Owners’ corporation or rental manager
- Your local council
- Fire services.
Actions you can take now to reduce the risk of fire
There are a number of easy steps you can take today to reduce the risk of fire.
- Ensure smoke alarms are not covered or disconnected.
- Keep fire doors clear, closed and unlocked at all times.
- Keep hallways and balconies clear of clutter and rubbish.
- Make sure you know your building’s evacuation plan.
- Keep barbecues at least 50cm away from walls.
- Keep clothing and materials at least 1 metre away from air-conditioning units.
- Always extinguish cigarettes safely.
- Store gas bottles outside, upright and away from heat sources.
Fire safety tips in other languages
Fire safety actions you can implement straight away are available below, and translated into 10 languages.
(العربية) – Arabic
(中文简体 （国语）) – Chinese Simplified (Mandarin)
(中文繁體（粵語）) – Chinese Traditional (Cantonese)
(Filipino/Tagalog) – Filipino/Tagalog
(Ελληνικά) – Greek
(हिन्दी) – Hindi
(Italiano) – Italian
(فارسی) – Persian
(ਪੰਜਾਬੀ) – Punjabi
(Tiếng Việt) – Vietnamese
For further information on fire safety, read the MFB’s Home Fire Safety booklet (accessible in English and 21 other languages).
For further information on gas safety, visit Energy Safe Victoria.
For the Translating and Interpreting Service, contact 13 14 50.