Fire safety tips

In case of a fire

If a fire breaks out, call 000 (triple zero).

Download the MFB's Fire safety tips for balconies fact sheet for use in your building.

Fire safety tips for balconies

Follow this important safety advice from the Metropolitan Fire Brigade (MFB) to help reduce the risk of fires starting and spreading from balconies to exterior walls and adjoining apartments.

Please take the following actions immediately to ensure your safety and prevent property damage.

  • Always store gas bottles outside, upright and away from sources of heat.
  • When using a barbeque, maintain a safe distance of 50 cm from exterior walls, anything else that could burn, and any electrical ignition sources.
  • Smokers should use heavy, high-sided ashtrays (made of glass, ceramic or metal) to prevent them tipping over. Always fully extinguish cigarettes.
  • Remove rubbish, clutter and flammable items from balconies, and keep furniture away from exterior walls.
  • Keep goods, materials and clothes at least 1 metre away from air conditioner units.
  • Keep a dry powder fire extinguisher easily accessible. Use only in case of a small fire and if you feel physically and mentally able.

Fire safety

Residents, occupants, owners corporations and building managers of multi-storey buildings should use the below fire safety resources as a guide to help reduce the risk of fire.

Fire safety tips in other languages

Fire safety actions you can implement straight away are available below, and translated into 10 languages.

(العربية) – Arabic

(中文简体 (国语)) – Chinese Simplified (Mandarin)

(中文繁體(粵語)) – Chinese Traditional (Cantonese)

(Filipino/Tagalog) – Filipino/Tagalog

(Ελληνικά) – Greek

(हिन्दी) – Hindi

(Italiano) – Italian

(فارسی) – Persian

(ਪੰਜਾਬੀ) – Punjabi

(Tiếng Việt) – Vietnamese

More information

For further information on fire safety, read the MFB’s Home Fire Safety booklet (accessible in English and 21 other languages).

For further information on gas safety, visit Energy Safe Victoria.

For the Translating and Interpreting Service, contact 13 14 50.