Decorative building

Inspections during coronavirus (COVID-19)

We take the health and safety of building residents and the broader public very seriously.

In response to the risks posed by coronavirus (COVID-19), we have changed the way we undertake our work to minimise risks to residents, our inspectors and other staff. These changes include:

  • Inspectors will be wearing appropriate safety protections including masks, safety glasses and gloves, and have been briefed on limiting cross-contamination between locations.
  • Inspectors will be strictly following directives concerning physical distancing and vaccination, including staying more than 1.5m away from other people and allowing only one inspector into units at a time where possible.
  • We will continue to closely monitor Department of Health and Human Services advice on when employees should stay home from work and when they need to self-isolate, and not allow inspectors showing any symptoms to continue to work in the field.
  • We have devised faster methods of inspection that do not compromise the quality of the assessment. These methods reduce the amount of time spent on properties and include not requiring access to units where possible.

If your building has been scheduled for an inspection and you wish to learn more, we recommend you contact your Owners Corporation and request further details.