Information on building regulations, registration, fees, enforcement and more.
Information on regulations, registration, carrying out your role as a building surveyor and more.
Information on plumbing regulations, becoming registered or licensed, fees, enforcement and more.
Information about applying for an owner-builder certificate of consent, including eligibility, training requirements and more.
Information about building and plumbing matters for property owners, residents and renovators.
Information on the Victorian Statewide Cladding Audit and what’s involved in rectifying buildings.
You are here:
Due to the COVID-19 pandemic, the VBA has moved all services and regulatory functions online. Whether you need help with your registration or licence application, want to book a drain inspection or need advice from our technical team – we've got you covered.
If you need us, please make contact via one of the following options:
For all general and registration enquiries, please email firstname.lastname@example.org.
If you are a building practitioner and have a building technical enquiry, please email email@example.com and include your contact details.
If you are a plumber and have a plumbing technical enquiry, please email firstname.lastname@example.org and include your contact details.
If you are submitting forms or documents, please post them to:
Thank you for your assistance at this time.
Victorian Building Authority Goods Shed North733 Bourke StreetDocklands VIC 3008
Postal address GPO Box 536Melbourne VIC 3001
Phone: 1300 815 127Email: email@example.comFax: (03) 9618 9062
Opening hours 8:30 am to 5:00 pm, Monday to Friday
The VBA's Ballarat office is temporarily closed. If you need to contact the VBA during this closure, please email us.
Address2 Skipton Street, Ballarat VIC 3350
Opening HoursOffice open by appointment. Please email: firstname.lastname@example.org.
Address46 Breen Street, Bendigo VIC 3550
Address3 Church Street, Morwell VIC 3840
Address1 White Street, Wangaratta VIC 3677
Building industry professionals, building companies, plumbers and insurance.
Australian Standards, BCA, PCA, Building and Plumbing Regulations, and more.
Owner-builder applications, duties, responsibilities and safety.
Enquire about the complaints process and how to make a complaint about contracts or payments, practitioners or their work, or the VBA.
Plumbing compliance certificates, problems with lodgement, requests for amendments and retrieval of past certificates.
Inspections and compliance, determining compliance, identifying non-compliant work and understanding inspection results.
Cladding, identifying and auditing buildings, fire safety and rectification work.
BAMS, building permits, prescribed events and levy payments.
Consumer advice on building and plumbing matters.
Request an invoice for registration or renewals, make a media, event or sponsorship request, or enquire about something else.
For enquiries in languages other than English, contact the Translating and Interpreting Service on 131 450. Say the name of your language in English and ask the interpreter to call 1300 815 127.
If you have difficulties with hearing or speech, you can contact the VBA via the National Relay Service. Simply enter 1300 815 127 as the number you want to call.
Users of TTY services can also contact the VBA via our direct TTY line: 133 677.
If you’re based outside Australia, please send us an online enquiry. Our Customer Service Team will endeavour to respond to your enquiry within 24 hours.