Infringement notices

The VBA has the power to issue infringement notices for some plumbing offences under the Building Act 1993.

Section Description of offence Infringement
Penalty Units (PU)
221ZH(2) Licensed plumber fails to provide compliance certificate to client and notify VBA compliance certificate issued within 5 days of completing work. 5 PU
221ZI(1) Licensed plumber signs compliance certificate that fails to state the prescribed information. 3 PU
221ZO(2) Licensed plumber fails to give water authority a required plan of sanitary drain prior to signing compliance certificate, and/or fails to indicate on compliance certificate that the plan has been given to the water authority. 2 PU
221ZP(3) Licensed plumber fails to ensure sanitary drainage and other work is ready to be inspected at time they have given to the VBA or fails to be present on site at time they have given to the VBA, without reasonable excuse. 3 PU
221ZPA(1) Licensed or registered plumber fails to provide client with document that provides their name, licence/registration number and business address, prior to commencing works. 1 PU
221ZPA(2) Licensed or registered plumber fails to provide client with document that has a brief description of the required insurance for that work. 1 PU

Penalty units are set by the Department of Treasury and Finance and are indexed annually – see Indexation of fees and penalties.

The collection and enforcement of infringement notices is managed by Fines Victoria.

If you have received an infringement notice

Please refer to the Fines Victoria website for information about the infringements process.

Note: the Fines Victoria website is currently unable to accept payments online or manage infringement fines. Until this issue is resolved, the following options are available.

To pay your fine in full

You can pay the infringement notice in full through Fines Victoria using one of these payment methods:

  • Phone: Call (03) 9200 8111 or 1300 369 819 (for regional callers) between 8am and 6pm on weekdays.
  • Mail: Send a cheque or money order (do not send cash) to Fines Victoria, GPO Box 2041, Melbourne Vic 3001.
  • In person: Present this notice to Fines Victoria, Ground Floor, 227 William Street, Melbourne Vic 3000 between 9am and 5pm on weekdays.

To request a payment extension

For more information, see https://online.fines.vic.gov.au/Payment-extension#more-info.

To request a payment arrangement

For more information, see https://online.fines.vic.gov.au/Pay-by-instalments#more-info.

To apply for internal review

Download the Application for Internal Review and follow the steps in the form.

For more information see https://online.fines.vic.gov.au/Request-a-review#more-info

To request that the matter be dealt with in court

Complete the form on your infringement notice and follow the instructions on the form.

For more information see https://online.fines.vic.gov.au/Go-to--court#more-info.