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Complaints about us
The VBA welcomes complaints and feedback about its policies and procedures, the conduct of its staff, overall service standards and handling of complaints.https://www.vba.vic.gov.au/about/complaints-about-us -
Proactive Inspections Program
The VBA's Proactive Inspection Program (PIP) involves checking building and plumbing works under construction throughout Victoria.https://www.vba.vic.gov.au/building/proactive-inspections-program -
Organisational structure
Our organisational structure is aligned to an integrated functional service model to respond to the needs of consumers and practitioners.https://www.vba.vic.gov.au/about/structure -
Reports and Data
We publish reports of our regulatory activities demonstrating where our efforts and resources are directed to improve consumer and industry outcomes.https://www.vba.vic.gov.au/about/reports-and-data -
Building Industry Updates - Victorian Building Authority
https://www.vba.vic.gov.au/building/building-resource-hub/building-industry-updates -
Carbon monoxide
Carbon monoxide is one of the by-products of natural gas combustion, the process that occurs in a gas heater. It is a colourless, odourless and tasteless gas that can cause death or serious illness.https://www.vba.vic.gov.au/consumers/guides/carbon-monoxide -
AS 4575 – Servicing Type A gas appliances
On 1 June 2022, amendments to the Gas Safety (Gas Installation) Regulations 2018) came into effect which impact how gas servicing work is carried out on Type A gas appliances.https://www.vba.vic.gov.au/plumbing/as4575 -
Problems and complaints
Here's how to resolve your building problem and who can help.https://www.vba.vic.gov.au/consumers/complaints -
Contact us
Whether you're a building or plumbing industry professional, a home owner or a resident, we look forward to assisting you.https://www.vba.vic.gov.au/contact -
Practice Note Categories P-Z - Victorian Building Authority
https://www.vba.vic.gov.au/building/building-resource-hub/practice-notes/practice-note-sp-5