Plumbing compliance certificates

A compliance certificate is issued by a licensed plumber to certify the work they carry out complies with the relevant plumbing standards, codes and regulations. Only a licensed plumber may issue a compliance certificate – registered plumbers can't issue them.

A licensed plumber is required to lodge a compliance certificate with the VBA within five days of completing any of the following work:

  • has a total value of $750 or more, including labour, materials, appliances and fixtures (regardless of who purchased them)
  • was carried out on below-ground sanitary drains
  • involved the installation, relocation, replacement or conversion of any gas-using appliance
  • involved the installation, modification or relocation of consumer gas piping
  • involved the construction, installation, relocation, alteration or replacement of cooling towers.

Your plumber must also issue you with a signed compliance certificate within five days of the plumbing work being completed. You should keep a copy of the compliance certificate, as it is an important record that helps protect you against faulty workmanship.

See a sample plumbing compliance certificate (PDF, 1750.18 KB).

If your plumber fails to issue or lodge a compliance certificate within five days, this is a serious offence. It can result in substantial fines or a referral to a disciplinary inquiry, which can lead to a suspension or cancellation of the plumber's licence.

You can check that a compliance certificate issued to you has been formally lodged with the VBA using our online customer service portal, VBA360. If you find that your compliance certificate has not been lodged, or that the lodged details differ from the compliance certificate that was issued to you, please contact us or make a complaint. See VBA complaints process.