VBA360
We apologise for any inconvenience this may cause, and your patience is greatly appreciated.
VBA360 provides access to a number of VBA services online, including:
- Licenced plumbing practitioners can purchase and manage all compliance certificates online, including booking or cancelling a below-ground drain inspection.
- Consumers can raise and track complaints about building or plumbing practitioners online.
- Owner-builders can submit, manage and track their applications online.
Need help using VBA360?
Complaints from government agencies, including councils, should be emailed to customerservice@vba.vic.gov.au – not lodged through the portal. Please attention your email to the Manager of Complaints and Scheduling Services.