VBA360 provides access to a number of VBA services online, including:
- Licenced plumbing practitioners can purchase and manage all compliance certificates online, including booking or cancelling a below-ground drain inspection.
- Consumers can raise and track complaints about building or plumbing practitioners online.
- Owner-builders can submit, manage and track their applications online.
Need help using VBA360?
If your complaint is about the VBA rather than a practitioner, find more information about how to make this complaint by visiting the Holding the VBA to Account page.
Complaints from government agencies, including councils, should be emailed to firstname.lastname@example.org – not lodged through the portal. Please attention your email to the Manager of Complaints and Scheduling Services.