VBA360 provides access to a number of VBA services online, including:
- Licenced plumbing practitioners can purchase and manage all compliance certificates online, including booking or cancelling a below-ground drain inspection.
- Consumers can raise and track complaints online.
- Owner-builders can submit, manage and track applications online.
Complaints about the VBA should be emailed to firstname.lastname@example.org – not lodged through the portal.
Complaints from government agencies, including councils, should be emailed to email@example.com, not lodged through the portal. Please attention your email to the Manager of Complaints and Scheduling Services.