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Options if a respondent doesn’t pay or respond
A respondent who receives a Security of Payment claim must pay the amount claimed in full by the due date or give the claimant a payment schedule within 10 days.https://www.vba.vic.gov.au/plumbing/security-of-payment/unpaid-claims -
Campaign kits
Approved VBA and State Government communications materials can be downloaded here.https://www.vba.vic.gov.au/news/campaign-kits -
Practice Note Categories H-P - Victorian Building Authority
https://www.vba.vic.gov.au/plumbing/plumbing-resource-hub/plumbing-practice-notes/practice-note-sp-2 -
VBA Privacy Policy
The VBA is committed to protecting the privacy of individuals' personal and health information according to the principles set out in the Privacy and Data Protection Act 2014 and the Health Records Act 2001.https://www.vba.vic.gov.au/legal/VBA-privacy-policy -
Safety guides
Here you'll find a wide range of VBA guides that will help you keep your home safe, both inside and out.https://www.vba.vic.gov.au/consumers/guides -
Plumbing regulations – 2018 changes
A number of Plumbing Regulations changes commenced in November 2018.https://www.vba.vic.gov.au/plumbing/plumbing-regulatory-framework/2018-changes -
Making a claim
A Security of Payment claim is a claim for a progress payment under the SOP Act.https://www.vba.vic.gov.au/plumbing/security-of-payment/claim -
Information for Aycon Constructions & Building Services Pty Ltd customers
https://www.vba.vic.gov.au/consumers/information-for-aycon-constructions-and-building-services-pty-ltd-customers -
VBA complaints process
The VBA deals with complaints about problems with building or plumbing work in different ways. This is because different legislation applies.https://www.vba.vic.gov.au/consumers/complaints/complaints-process -
Holding the VBA to account
VBA employees, consumers and anyone in the building and plumbing industries are encouraged to make disclosures of misconduct if they believe someone is carrying out fraud or corruption.https://www.vba.vic.gov.au/about/holding-the-VBA-to-account